Shift Work, Sleep Deprivation, and Jail Schedules1
Richard Wener, PHD.
The use and management of shift work are worthy of close attention for the benefit of the efficiency and productivity of the workplace and the health and well-being of workers2. Sleep-related problems are common in American workers, and even more so among men 30–60 (Young, et al., 1993, Millman et al. 1991, National Commission on Sleep Disorders Research, 1992, Webb, 1995). Shift work adds significantly to these problems.
There is ample evidence from many kinds of shift work settings (such as factory workers, firefighters, medical residents, and nurses, as well as correctional officers) that shift work is often connected to sleep difficulties and disorders and that, in turn, sleep problems lead to short term and chronic health issues as well as difficulties on the job—60% to 80% of shift workers show sleep disorders (Leger, 1994; Rosch, 1996). It also seems clear that the way shift work is managed can limit or mitigate some of these problems.
Shift work leads to difficulties in both the quantity and quality of sleep. Shift workers are likely to sleep for fewer hours during periods when they are on work shifts for times other than their biological daytime, and also have poorer, less restful sleep. Sleep hours can be reduced or become fragmented. Recovery from lost sleep is not quick and can take more than one night of longer sleep (Gordon et al., 1986; Van Dongen et al., 2003). These sleep difficulties have a number of serious consequences:
Physical health effects
Knutsson (2003) suggests that shift work leads to disease through multiple pathways. Disruption of normal daily rhythms (circadian rhythms–defined below) increases susceptibility to diseases directly and by disrupting normal sleep. It also leads to changes in behavioral patterns, such as increased smoking, poorer diet and reduced exercise, in part because of increased stress and social disruptions. Shift workers are more likely to suffer from marital and family problems. All of these patterns (smoking, diet, reduced exercise) have been related to increased likelihood of illness.
Because of these changes in healthful patterns of living, and other problems related to lack of sleep
(hypertension, diabetes, increased cholesterol levels) sleep problems have been shown to lead to increased incidence of cardiovascular disease, and shift workers may have as much as 40% increase in risk of CVD (Bøggild, H. Knutsson, A., 1999).
The fatigue and reduced level of alertness that comes along with sleep problems and working during biological night has other mental and behavioral effects. Mental alertness and cognitive process are made less effective, leading to reduced productivity and, in the case of correctional institutions, increased chances of missing critical events or behaviors. Shift work is associated with an increased rate of accidents on the job, and, even more common, accidents driving home from work at the end of a long late shift. In addition, irritability is increased and inhibitions can be reduced during sleep deprivation (Folkard et al, 2005). People working during sleep deprivation are likely to have incidents of “micro-sleep”—unnoticed (even by themselves) periods of very brief sleep or nodding off (Swenson et al., 2008).
Reduced mental alertness, lower levels of working memory capacity and lessened cognitive abilities are reflected in poorer performance with respect to self regulation, self control and risk assessment; poorer judgment, increased impulsiveness, poorer reasoning skills and more “sloppy” behavior on the job (Alhola, & Polo-Kantola, 2007, Kimberg, et al., 1998).
These problems also have additional implications for organizations. Sleep problems from shift work have been related to increased absenteeism and rates of staff turnover and greater use of sick time (Caruso, et al., 2004). Because of these absences, it also often results in increased use of overtime, often resulting also greater use of less experience staff to cover for absences.
Mechanisms—how shift work leads to problems
Shift work (like jetlag) affects circadian rhythms. “Circadian,” in Latin, literally means “about one day” and refers to the various cycles of a living organism that function on or are somehow related to the 24 hour cycle of a day (http://en.wikipedia.org/wiki/Circadian_rhythm). These rhythms are sensitive to patterns of light and dark and can be adjusted or reset to some degree by exposure to lighting—especially high intensity daylight. High intensity lights are used clinically in this manner to reduce jet lag or as therapy for seasonal affective disorders—a form of depression that is increased during winter months when we experience reduced levels of light.
Human performance is most seriously affected when people are awake and working during hours of their biological night, and the impact is most detrimental in the hours before normal waking (Barger et al., 2009).
Managing shift work
All 24 hour institutions must address shift work. The question is not whether to have shifts, but how best to manage them and in what ways can one ameliorate the negative effects—both for the workers and for the organizations. One approach is to address the nature of the shifts themselves—length, time on shift, timing, time between, rotation schedule. Others include providing training in ways to manage time and recognize symptoms of sleep disorders, and provide professional support to deal with problems as they arise.
Length of shifts. Extended shifts for medical interns have long been seen as hazardous to work performance. Workers on shifts of 12 hours or longer, when combined with schedules that have more than
40 hours of total work per week, show increased fatigue, reduction in alertness, cognitive functioning, performance on vigilance tasks, and increases in the level of injuries and health complaints (Caruso, e al., 2004). One study of nurses found no differences in performance between 12 and 18 hour shifts with respect to cognitive ability provided the subjects were able to get adequate (7 hours) sleep (Thomas et al., 2006).
The US Navy has traditionally used 6 hour shifts for seamen (6 hours on duty, 6 hours on other assignment, 6 hours sleep), creating effectively an 18 hour work day. Recent research has indicated, however, that these 18 hour days lead to more problems in fatigue and performance than schedules that synchronize with the biological 24 hour day. Because of this research, the navy is considering abandoning their traditional schedule for one based on 8 hour shifts (Crepeau at al 2006).
In industrial settings, longer shifts, whether from regular schedules or overtime, have led to much higher accident and injury rates. Working at least 12 hours per day was associated with a 37% increased risk of injury. Working 60 hours/week or more led to a 23% increase. There appears to be a linear relationship—as hours per day worked increases in regular schedules the rate of injuries rises. There is also a higher risk of accidents during night shifts, and one study found 10 hour shifts had 13% increased injury risk than 8 hour shifts, with 12 hour shifts having a 27% greater risk of injury. (Folkhard et al., 2005). Even though many workers claim that their social and domestic life is better with 12 hour shifts but performance declines compared to 8 hour shifts (Mitchell & Williamson 2000).
Time between shifts. Recent research suggests that the time available to workers between shifts may be important in order to get necessary amounts of sleep. Nurses working with less than 16 hours between shifts got less than their required amount of sleep. The authors recommend 16 hours as a minimal time between shifts. (Kurumatani et al., 1994)
Direction of shift rotation. Workers adjust more easily to shift changes when their schedule allows them to shift in a forward clockwise direction, (day than evening, then night) than when changing shifts counterclockwise (Knauth, 1995).
Speed of rotation. Very brief periods on shifts (several days at a time) result in no break in circadian rhythms but are very difficult for workers to endure. During moderate times on shift periods (several weeks) there is little ability to adjust circadian rhythms to time changes, causing continual disruptions in sleep patterns. Slow changes in shifts (several months or more) allow for circadian patterns to adjust and change, although some argue that for many total adjustment is never made, leading long term negative effects (Knauth, 1995).
Breaks during shifts. Studies suggest that frequent short breaks during overnight shifts are more effective than one long break in increasing levels of alertness. “The severity of the effects from shift work stress is directly related to the recovery time necessary to offset those effects (Van der Hulst & Guerts, 2001cited in Swenson et al., 2008, p. 305).
Training. Several researchers have suggested that one can reduce negative effects of shift work by providing training for staff members in a number of areas such as ways to enhance sleep, safety procedures, family issues and when and how to recognize sleep disorders and seek professional help. One study suggested that staff turnover rates can be substantially reduced by implementation of such programs. (Delprino, n.d. in cited in Swenson et al., 2008). Medical professionals suggest that institutions that depend on shift work set up programs for identifying and seeking treatment for sleep problems. This can include treatment of accompanying problems, including marital and family issues.
People can also learn better ways to make use of caffeine, such as in coffee, to reduce sleepiness and increase alertness Muelenback & Walsh 85). In particular, recent research has found that, rather than drinking large amounts of coffee at one time “high-frequency low-dose caffeine administration is effective in countering the detrimental performance effects of extended wakefulness” (Wyatt et al., 2004).
Regulation of overtime. Accidents, especially while driving home from a shift, is a serious concern when staff members are drowsy from overnight shifts or significant overtime. Managers need to take care of the amount of overtime and condition of staff leaving the institution. “A key issue with 12-hour shift systems and the potential for increased fatigue and reduced alertness is the regulation of overtime (Gould, 1989 cited in Baulk et al, 2009, p. 697). This should be systematically regulated and tracked in order to avoid further extension of wakefulness wherever possible (or so that additional safeguards can be used if wakefulness is extended beyond acceptable limits). Most regulated systems specify that no longer than 4 hours of additional work be added to any 12-hour shift, and also that a minimum period of 8–10 hours of rest break be taken following any period of extended work.” (Baulk et al., 2008, p. 697)
Others suggest that, where possible, staff should avoid especially risky duties in the hours before normal biological waking (3–5 am) and do things to increase alertness “such as conversations, walking about or exercising, having healthy snacks, or going into brightly lit areas.”(Swenson et al., 2008, p. 305)
Physical conditions. Circadian rhythms respond to levels of light and dark. Providing high intensity lighting (1000 lux or greater) in the workplace can help reduce sleepiness. It may be just as important to assure darkness at home for sleeping with drapes, eye masks, etc. (Burgess et al., 2002).
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Richard E. Wener, Professor Emeritus of Environmental Psychology in the Department of Technology, Culture and Society at NYU. In 2010 Professor Wener was a Fulbright Fellow at the Vienna University of Technology. For more than thirty years Professor Wener has studied the way correctional architecture affects facility operations and the behavior of staff and inmates. This work began in 1975 with evaluations of the first of the “new generation jails”—federal Metropolitan Correctional Centers in Chicago and New York. He was a member of the team that studied conditions of confinement to support revisions of American Correctional Association standards for the design of jails and prisons. His writing has addressed design and management features which serve to reduce violence, vandalism, and stress in correctional settings by understanding the lessons of successful direct supervision facilities. Contact Prof. Wener at rwener@nyu.edu.
Footnotes
1 Adapted from Jail Staffing Analysis, 3rd Edition. Miller, Rod. James Hart, and John E. Wetzel. Funded by the National Institute of Corrections, U.S. Dept. of Justice. Washington, D.C. (2018)
2 Shift work is generally defined as work scheduled work that is outside of the traditional work day (8 a.m. to 5 p.m.) or work week (Monday through Friday). It is often used to describe operations that are continuous for 24 hours.
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