World of Wearables

Greg Anderson

In U.S. jails and detention centers, the intersection of safety, liability, and human welfare has become increasingly complex. Each year, correctional officers suffer assaults and injuries in the line of duty, while detainees experience medical crises and self-harm incidents that too often result in tragedy. The legal and financial repercussions of such events are severe. Wrongful death settlements, workers’ compensation claims, and staff turnover can collectively drain agency budgets and erode public trust.

Within this complex environment, correctional leaders are actively pursuing innovative tools to enhance oversight and accountability. Among the most promising options are wearable technologies that facilitate biometric monitoring and duress alerting. These systems are designed to track vital signs, detect tampering, and provide real-time location information for both staff and detainees, thereby serving as practical instruments of risk mitigation. Administrators, procurement officers, and legal advisors must understand the capabilities and limitations of this technology, as well as identify the vulnerabilities that may persist in its absence, to ensure the safety and well-being of both personnel and detainees.

The Risk Environment

Local jails encounter a concentration of acute risks, including early-phase medical crises, suicide, and violence that adversely affect both detainees and staff. The O’Neill Institute's issue brief titled Dying Inside (Weizman et al., 2022) and a subsequent peer-reviewed publication in the Journal of Correctional Health Care (El-Sabawi et al., 2023) document that civil litigation regarding deaths in jail custody exceeded $292 million in awards within a five-year sample from 2015-2020 (see Figure 1). The phrase "exceeded $292 million" is employed because 24% of the cases within that study lacked outcome data, and the costs associated with defense litigation were not included.

Additional findings indicate that suicide constituted the most prevalent allegation among these lawsuits, accounting for 35%, while drug-related fatalities comprised 19% of the assessed cases. The brief identifies recurring patterns across hundreds of in-custody death lawsuits, indicating that many incidents arise not from isolated acts of negligence but from systemic breakdowns in early detection, communication, and response. Intake screenings for mental health, suicide risk, substance abuse, and physical illness were frequently inadequate or incomplete, resulting in staff being unaware of acute vulnerabilities. Furthermore, even when protocols existed, they were often applied inconsistently, with reports of medical distress from detainees or staff sometimes being disregarded or delayed.

The study also noted that a scarcity of mental health and medical staffing contributed to delays in response and diminished capacity for early intervention. Correctional officers, many of whom lacked specific training to recognize medical or behavioral warning signs, were frequently positioned as first responders without the necessary tools or information to intervene effectively. These shortcomings underscore the operational burdens placed on frontline personnel and highlight the potential for technology, such as wearable biometric monitoring and real-time data capture, to reinforce existing protocols, provide objective data, and support staff in fulfilling their duty of care.

Collectively, the brief and the article highlight a consistent pattern: in instances of death, courts meticulously scrutinize the continuity of observation, the timeliness of responses, and the existence of verifiable records. Facilities capable of producing contemporaneous evidence of wellness checks, medical escalation, and staff actions are better positioned to defend their standard of care.

Parallel risks are evident from workforce safety research. Although primarily focused on the medical environment, analyses from The Critical Cost of Violence in Healthcare (911Cellular.com, n.d.) illustrate how assaults and threats generate direct and indirect costs, including injury care, insurance, overtime, and turnover to the tune of $428.5 million annually.

Using data from the Indicators of Workplace Violence (Harrell, 2020), we find that corrections occupations had the highest average annual rate of nonfatal workplace violence for all occupations examined—almost six times the rate of nurses (see Figure 2). While the correctional environment diverges in mission and obligations, the economic patterns observed are noteworthy: violence and injury exacerbate staffing instability and budgetary strain.

Collectively, the brief and the article highlight a consistent pattern: in instances of death, courts meticulously scrutinize the continuity of observation, the timeliness of responses, and the existence of verifiable records. Facilities capable of producing contemporaneous evidence of wellness checks, medical escalation, and staff actions are better positioned to defend their standard of care.

Parallel risks are evident from workforce safety research. Although primarily focused on the medical environment, analyses from The Critical Cost of Violence in Healthcare (911Cellular.com, n.d.) illustrate how assaults and threats generate direct and indirect costs, including injury care, insurance, overtime, and turnover to the tune of $428.5 million annually. Using data from the Indicators of Workplace Violence (Harrell, 2020), we find that corrections occupations had the highest average annual rate of nonfatal workplace violence for all occupations examined—almost six times the rate of nurses (see Figure 2). While the correctional environment diverges in mission and obligations, the economic patterns observed are noteworthy: violence and injury exacerbate staffing instability and budgetary strain.

American Jails features such as "Compassion Fatigue" (Pittaro, 2025) and "Unseen Guardians" (Weldon, 2025) highlight the cumulative effects of trauma, loss, and stress on correctional professionals. This literature reinforces the findings of the O’Neill Institute, which indicate that risks in jails manifest both as individual and institutional challenges. To effectively address these risks, it is imperative to implement mitigation strategies grounded in two fundamental principles: the timely identification of potential deterioration or hazards, and the establishment of verifiable documentation that clearly delineates what staff members were aware of, when they became aware of it, and the actions they undertook in response.

How Technology Meets the Need

The risk factors identified in recent litigation studies and institutional reviews highlight common vulnerabilities: missed medical crises, slow or inadequate emergency responses, gaps in supervision, and a lack of verifiable documentation. Wearable technologies designed for correctional environments can effectively address these issues by providing continuous biometric monitoring, real-time duress signaling, and accurate location tracking.

At the heart of detainee well-being systems is biometric data, focusing on indicators such as heart rate, blood oxygen saturation (SpO₂), and skin temperature. When these vital signs are monitored continuously, they can provide early warnings of deterioration. For high-risk populations, such as those pregnant, undergoing detox, or experiencing withdrawal, sudden physiological changes may precede observable symptoms. For instance, a drop in SpO₂ can signal respiratory distress or opioid overdose, while an abnormal heart rate may indicate escalating medical or behavioral issues. Wearable devices that trigger alerts based on biometric thresholds enable earlier intervention and potential escalation of care before a situation becomes critical. Combined with backend audit logging, these systems can automatically document key compliance metrics: device uptime, alert acknowledgment times, sensor status, and user interactions.

Staff safety is a parallel priority. When an officer encounters a confrontation, becomes incapacitated, or identifies a threat, time is of the essence. Duress wearables allow officers and personnel to signal distress using a dedicated button or lanyard pull.

More advanced systems include automatic triggers for fall detection, prolonged inactivity, or exits from designated zones. The combination of manual activation and automatic escalation ensures that help can be dispatched, even when verbal communication is not possible. These duress alerts serve not merely as panic buttons; they feed into a broader system of location intelligence and institutional response protocols.

Biometric readings and duress signals truly gain operational significance when merged with real-time location system (RTLS) data. Without positional context, alerts can be difficult to triage or interpret. In litigation or internal reviews, thorough documentation becomes critical. For example, a wellness check that occurs but remains undocumented can be perceived in court as a check that never took place. Conversely, a wearable device that logs staff presence in a housing unit at a specific time provides a credible record of supervision, particularly in contested cases where visual observation is disputed or recollection is unclear. These audit logs serve as a form of institutional memory while being more accurate and consistent than handwritten logs or verbal recollections.

It's crucial to acknowledge that this technology does not replace human observation or professional judgment. No sensor can substitute for the insights of an experienced officer recognizing subtle behavioral changes or a nurse conducting hands-on assessments. However, wearable systems offer consistency, objectivity, and documentation; qualities often lacking in high-stress environments strained by staffing shortages, overtime, and competing demands.

When thoughtfully integrated, wearable technology reinforces the duty of care expected within corrections. It equips staff with timely insights, establishes a documented record of service, and ultimately strengthens both the operational and legal posture of the facility.

The Technology Landscape

Correctional administrators evaluating wearable monitoring systems face an increasingly crowded marketplace filled with technical claims that can be difficult to interpret. To make informed decisions, it is essential to understand what communication infrastructure is used in custody environments, how that infrastructure impacts system performance, and what tradeoffs are involved in wearable design, particularly when balancing battery life, biometric fidelity, and real-time location tracking.

In general, systems designed for correctional use operate in the ultra-high frequency (UHF) range of radio frequency communication, the same as two-way radios, cellphones, and Wi-Fi. These systems transmit data from detainee or staff wearables to wall or ceiling-mounted receivers, commonly referred to as locators, gateways, or anchors. The receivers then forward that data to a server, either cloud-based or on the facility’s premises, for processing and alerting. The communication technologies employed vary by system and may include Bluetooth Low Energy (BLE), 2.4 GHz, 900 MHz, or long-range sub-GHz wireless protocols such as LoRa.

BLE systems that utilize directional antennas, particularly those that incorporate angle-of-arrival (AoA) techniques, can achieve sub-meter tracking accuracy under optimal conditions. These systems are particularly advantageous in high-risk environments, such as segregation units or intake areas, where spatial accuracy can enable rapid response and enhance documentation.

However, they necessitate a denser infrastructure, have multi-receiver zone coverage, and require calibration. The accuracy of these systems can diminish in facilities with overly complex layouts, where issues such as signal reflection or obstruction are prevalent. Despite these challenges, AoA BLE remains the most precise RTLS option commercially available in correctional settings, albeit with a higher initial cost associated with both hardware and deployment labor.

Standard 2.4 GHz systems that do not incorporate directional processing typically offer zone-level resolution. These systems exhibit greater simplicity in design and ease of deployment, especially in older facilities where infrastructure placement may be restricted. When paired with strategic receiver positioning and effective zone design, they can provide a reasonable awareness of the movement of detainees and staff across broader areas, albeit without the precision necessary to identify positions at the room level. Certain vendors provide dual-band systems that combine 2.4 GHz technology with 900 MHz communication. This combination enhances signal propagation through challenging environments but does not significantly improve spatial resolution and still lacks the positional accuracy inherent to directional systems.

Sub-GHz architectures, including those utilizing LoRa or other long-range protocols, are designed for broader area coverage while utilizing minimal infrastructure. These systems are appealing in facilities that exhibit limitations in network wiring or with aging construction. However, it is important to note that these systems are not intended for real-time tracking. Their functionality is primarily centered on presence detection at gateway locations or checkpoint nodes, which is sufficient for establishing historical movement patterns but inadequate for incorporating location-sensitive alerts or proximity-based responses. Due to their coarse resolution, these systems are best suited for applications that do not require continuous telemetry.

The capabilities of wearable systems are influenced not only by infrastructure, but also by the design of the wearables themselves. Devices designed for detainees may incorporate biometric sensors to monitor heart rate, SpO₂, and skin temperature, as well as facilitate location tracking. Alternatively, wearables intended for officers may include duress buttons, lanyard pulls, and motion or tilt detection features. Furthermore, these devices can possess proximity-based functionalities such as near-field communication or LED indicators. Each feature introduces varying power demands, thereby impacting battery life and recharging requirements.

Wearable devices generally fall into two categories: those powered by primary cell (non-rechargeable) batteries and those that use rechargeable lithium-ion batteries. Wearables with primary cell batteries often offer battery life that lasts for weeks or even months, depending on the transmission interval and sensor load. The main advantage of wearables with primary cell batteries is that they do not require regular charging, which makes them particularly suitable for devices worn by detainees that need to remain functional for extended periods without any maintenance.

On the other hand, rechargeable wearables tend to be bulkier due to the size of the battery and are more appropriate for high turnover environments; however, they require a reliable recharging protocol. A failure to adhere to a disciplined charging regimen can result in device outages, gaps in documentation, or missed alerts. Such batteries are more effectively utilized for staff duress devices, where personnel are expected to recharge them on a daily or weekly basis rather than for long-term detainee use.

The battery lifespan for either option will be influenced by the sampling and transmission rates. To conserve power, data transmissions may be restricted, and the sampling rates for biometric sensors may be adjusted downward. The decision regarding battery type impacts considerations beyond mere technical trade-offs; it also affects workflows, charging station deployment, spare device inventory, and staff training. Therefore, facilities must evaluate not only the cost and performance of the devices but also their operational capacity to support the chosen energy model.

System Costs and Operational Realities

Correctional agencies considering wearable monitoring systems must look beyond technical specifications to understand what it will take to procure, operate, and sustain them effectively. These technologies carry real costs, both upfront and ongoing, but when deployed strategically, they can offer a high return in the form of risk reduction, defensible documentation, and operational stability.

Vendors typically offer two purchasing models. In a Software-as-a-Service (SaaS) model, facilities pay an annual fee that includes access to the platform, cloud hosting, licensing, and routine updates. The appeal with SaaS is a lower upfront cost; however, the expense is perpetual and subject to vendor price adjustments, as well as tied to continued access rather than ownership. Total costs may rise over time as user counts, modules, or wearables increase, while service continuity depends on reliable internet connectivity and the provider’s cloud uptime.

By contrast, a Capital Expenditure (CapEx) model concentrates spending in the first year, covering hardware, infrastructure, and software licensing, followed by significantly lower annual payments for maintenance and support. Agencies with capital funding often prefer CapEx for long-term value, data control, and insulation from subscription inflation, while others, especially those reliant on short-term grants, may prioritize the near-term flexibility of SaaS (see Figure 3).

Regardless of the acquisition structure, initial costs include the purchase of wearables for detainees and/or staff, installation of receivers, and IT components such as cabling, network switches, and server infrastructure. Additional expenses may involve mounting hardware, secure charging stations, and labor for installation and commissioning. If integration with an existing jail management system, CCTV, or physical security console is required, additional customization or middleware licensing may apply.

Upon deployment, wearable systems introduce a distinct category of operational responsibilities. These devices require effective management, maintenance, policies, and procedures. Systems utilizing primary cell batteries provide multi-week operational life without the necessity for recharging; however, they require procedures for periodic battery replacements. In contrast, rechargeable units demand regular recharging and systematic oversight, both of which incur staffing requirements. Should these processes falter, the functionality and efficacy of the systems may deteriorate rapidly.

Recurring material expenses may encompass items such as straps, batteries, and clasps. Furthermore, ongoing software costs may involve licensing renewals, user support services, and, for SaaS models, sustained access to the cloud-based platform. Training constitutes another recurring expense. New personnel must be onboarded, policy updates must be communicated following software modifications, and cross-departmental collaboration must be maintained to ensure operational continuity.

Beyond software and hardware cost, wearable systems reshape workflows. Wearables must be assigned, unassigned, charged, cleaned, and inventoried. Staff must understand who is responsible for reviewing alerts, what triggers escalation, and how those responses are documented. For example, a duress alarm with no logged response or unresolved biometric alert could raise concerns in a post-incident investigation.

Charging infrastructure is another practical consideration. In facilities relying on rechargeable wearables, charging stations must be secure, accessible, and part of a consistent shift routine. If devices go uncharged, they lose utility and introduce documentation gaps. Primary cell systems reduce this daily burden but still must be monitored to ensure timely replacement. Regardless of battery type, administrators should plan for spares and swap procedures.

The financial investment associated with wearable systems may appear substantial; however, the cost of not implementing such systems can be significantly greater. El-Sabawi et al. (2023) indicate that numerous multi-million-dollar settlements arise not from blatant misconduct but from failures in identifying medical distress or inadequacies in observational documentation. The absence of verifiable records, particularly in high-risk areas, poses considerable litigation risks. Furthermore, issues such as workforce injuries, assaults, and employee burnout incur additional economic repercussions. A wearable system that facilitates early intervention, documents staff presence, or enables a timely duress response is not merely a safety mechanism; it serves to reduce staffing issues.

For facilities operating under budget constraints, the most effective implementations often begin in high-risk zones, including medical, detox, mental health, or intake areas. These locations typically experience heightened litigation exposure and benefit most from continuous monitoring. As confidence in the system increases, it can subsequently expand to general population areas, recreational spaces, and the remainder of the facility. Facilities may also start with a focus on detainee well-being and subsequently expand the system to officer duress, or the reverse, as funding permits.

When evaluating wearable systems, facilities should consider factors beyond initial cost estimates and pose critical questions: What are the requirements for the system to achieve optimal performance? Who will oversee daily management? What plans exist in the event of a failure? How do we adapt policies and procedures to make use of this technology? These factors do not justify postponing deployment; rather, they underscore the importance of thorough planning.

Challenges & Concerns

Biometric monitoring devices introduce not only technological complexity, but also ethical and cultural challenges in correctional environments. As noted by the Electronic Privacy Information Center (EPIC) (Dorchester, 2024), wearables that track vital signs and location data may offer real benefits, but when deployed without safeguards, they risk becoming permanent surveillance tools rather than instruments of care. Given that these devices are often mandated rather than voluntarily worn, individuals in custody rarely have meaningful consent or control over how their data is used, stored, or shared.

As with all new technology, experiences from facilities piloting biometric wristbands have yielded mixed outcomes. While some report successful interventions during medical crises, others have experienced frequent false alarms, missed alerts, or performance limitations (Cook, 2024). In at least one instance, a wearable system was decommissioned early due to failures relating to the pace of deployment and poor scalability to a large jail population, among additional concerns (Jackson, 2024).

Beyond technical performance, concerns have been raised about how collected data might be used. EPIC warns that biometric and behavioral data, such as heart rate variability or movement patterns, could be misinterpreted or repurposed for disciplinary action or behavioral profiling. This apprehension is amplified in cases where individuals feel they cannot opt out of wearing the device, or where oversight is inconsistent.

To address these challenges, correctional leaders approach biometric monitoring as a governance obligation, in addition to a medical initiative. Data should be protected through formal access controls and retention policies, with usage confined to health and safety purposes. Without these boundaries, systems designed to save lives may inadvertently erode privacy, reinforce carceral control, or deepen distrust between staff and those in custody.

The Reality Check

Correctional leaders considering wearable technologies should look past marketing language and focus on what the technology really offers. Wearables cannot replace the need for direct observation, adherence to policies, or human judgment. Signals can be blocked, wearables can be damaged or removed, and data systems only function based on the information they receive.

Wearables enhance visibility and documentation, but they do not eliminate the fundamental obligations of supervision and care. They are most effective when implemented as part of a broader operational framework that includes clear protocols, staff training, and active monitoring of system health and device performance.

In short, wearable systems are not a panacea. They are tools, powerful ones when deployed wisely, maintained consistently, and understood in the context of what they can and cannot do.

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Greg Anderson is the RTLS Division Product Manager at Black Creek Integrated Systems. A professional educator with experience in both business operations and software development, he has spent almost a decade advancing public safety technologies. You can reach him at ganderson@blackcreekisc.com

References

Weizman, S., Longley, J., El-Sabawi, T., LaBelle, R., Fishbein, D., & Goodman, A. (2022). Dying Inside: To End Deaths of Despair, Address the Crisis in Local Jails. https://oneill.law.georgetown.edu/publications/dying-inside-to-end-deaths-of-despair-address-the-crisis-in-local-jails/

El-Sabawi, T., Weizman, S. R., Brown, S. M., & LaBelle, R. M. (2023). Dying Inside: Litigation Patterns for Deaths in Jail Custody. Journal of Correctional Health Care: the official journal of the National Commission on Correctional Health Care, 29(4), 275–281. https://doi.org/10.1089/jchc.22.04.0026

911Cellular.com. (2023). The critical cost of violence in healthcare. https://911cellular.com/documents/The%20Critical%20Cost%20of%20Violence%20in%20Healthcare.pdf

Harrell, E. (2020). Indicators of workplace violence, 2019 (NCJ 254456). U.S. Department of Justice, Office of Justice Programs, Bureau of Justice Statistics. https://bjs.ojp.gov/library/publications/indicators-workplace-violence-2019

Pittaro, M. (2025, May/June). Compassionate fatigue: An overlooked sign of emotional distress. American Jails. https://americanjailassociation.foleon.com/american-jails-magazine/may-june-2025/article-6-compassionate-fatigue-an-overlooked-sign-of-emotional-distress

Weldon, R. (2023, January/February). Unseen guardians: Investigating and addressing PTSD, suicide, and support interventions for correctional officers. American Jails. https://americanjailassociation.foleon.com/american-jails-magazine/american-jails-january-february-2023-copy-1-copy-1-copy-4/article-5-unseen-guardians-investigating-and-addressing-ptsd-suicide-and-support-interventions-for-correctional-officers

Dorchester, Danielle. “Wristwatched: A New Frontier of Health Monitoring in Prisons.” EPIC - Electronic Privacy Information Center, 2024, epic.org/wristwatched-a-new-frontier-of-health-monitoring-in-prisons/

Cook, Cathy. “Bernalillo County Terminates Contract for System to Monitor Inmate Vitals Two Years Early.” Albuquerque Journal, N.M. Via Yahoo News, Yahoo News, 19 Sept. 2024, www.yahoo.com/news/bernalillo-county-terminates-contract-system-190100318.html

Jackson, Dylan. “Money, Threats and Power: A Lawmaker-Led Jail Monitoring Company’s Rise in Georgia.” AJC, The Atlanta Journal-Constitution, 22 Mar. 2024, https://archive.is/20240322115056/https://www.ajc.com/news/investigations/money-threats-and-power-a-lawmaker-led-jail-monitoring-companys-rise-in-georgia/4NRZOXHYRFA35LDKQNNKX4W24U/#selection-1157.0-1157.82