The Hidden Struggles of Correctional Officer Wellness
Dr. Lolita Johnson
The Officer yells: “Cell check!”
Offenders prepare for cell check. As the officer approaches each cell he goes in and checks and proceeds to the next cell. As the officer approaches his next cell, he pauses. He is in shock but proceeds to grab his radio.
Officer yells: “Code green! Code green!”
Medical staff and officers come running to the officers’ aid. As they enter the cell, the female offender is on the floor sitting in a puddle of blood holding her stomach as she cries.
Female offender (in tears): “I am having a miscarriage.”
The officer proceeds to make sure that the proper procedure is done, and the offender goes to the hospital. The mess is properly cleaned in the cell and things go back to business as usual.
No one stops to ask the officer if he is ok or if he needs anything as he sits and tries to work calmly and remembers that his wife just miscarried only one month ago.
In correctional facilities, where order is maintained through persistence and authority, there is a silent struggle that is not spoken of often: correctional officer wellness. Correctional officers deal with countless challenges that threaten their mental and physical health. From the harsh stress of the job to the stigma surrounding mental illness in law enforcement, the issue of correctional officer wellness demands our attention.
The Burden of Duty
Correctional officers bear the responsibility of overseeing incarcerated individuals, ensuring their safety and maintaining order within the facility. Each day brings forth challenges, from managing unpredictable situations to navigating the dynamics of jail life. The constant attention required in such an environment takes a toll, both mentally and physically, as officers confront the harsh realities of their profession. Research conducted by One Voice United found that 31% of COs experience depression, compared to 9.1% of the general population, and 34% of COs experience post-traumatic stress disorder, compared to just 3.5% of the general population.
One of the greatest challenges correctional officers face is the invisible burden of stress. Correctional officers experience extreme work stress because they are exposed to the most violent and antisocial individuals (Gould et al., 2013). The nature of their work exposes them to an innumerable number of stressors. Correctional officer stressors include role conflict, authoritarian and firm management styles, work overload, workload irregularity, and lengthy shifts (Stevens, 2005). There are also environmental stressors, which include gang violence, danger, disease, conflict, and crowding (Stevens, 2005). The cumulative effect of such stress can lead to burnout, compassion fatigue, and even post-traumatic stress disorder (PTSD), yet the toll it takes often goes unnoticed. PTSD can cause increased alcohol and drug misuse, which are often used as coping mechanisms. In addition, CO stress can compromise job safety in the workplace creating job turnover and employee absenteeism.
The Stigma of Silence
In addition to the challenges essential in their work, correctional officers must contend with the stigma surrounding mental illness in their professions. The expectation of strength and resilience can discourage officers from seeking help or speaking openly about their struggles, fearing judgment or consequences from their peers and managers. This culture of silence only serves to worsen the issue, continuing a cycle of suffering and isolation.
Breaking Down Barriers
Addressing the issue of correctional officer wellness requires a multifaceted approach that tackles both the systemic and cultural barriers to seeking help. Comprehensive training programs that include education on stress management, conflict resolution, and coping strategies can better equip officers to navigate the challenges they face. Providing access to confidential counseling services and establishing peer support networks can offer avenues for assistance and support without fear of stigma or judgment.
Supporting the Support
It is also crucial to recognize the importance of supporting correctional officers in their roles as caregivers and providers. The emotional toll of their work extends beyond the jail, influencing their relationships, families, and personal well-being. Providing resources and programs to support their families, promote work-life balance, and encourage self-care can help alleviate some of the strain and stress they experience both on and off the job. Social support is characterized as “an exchange of resources between at least two individuals perceived by the provider or the recipient to be intended to enhance the recipient’s well-being” (Klinoff, 2017). According to Klinoff, elevated levels of social support are associated with various psychosocial and health-related benefits. One example of social support is a good effective health and well-being program that leads to higher self-esteem, where a CO feels good by the support from work colleagues, friends, and family or just being in counseling because of loss of self-esteem or low self-esteem motivation over time.
Community Engagement
Engaging with the community is vital in raising awareness about the challenges faced by correctional officers and garnering support for initiatives aimed at promoting their well-being. By fostering understanding and empathy, we can break down the stigma surrounding mental illness in law enforcement professions and build a culture of support and appreciation for those who dedicate their lives to public service. The community can provide resources for mental health, stress management, and other areas that may not be addressed within the job. Having community support is just another village that makes dealing with this issue a lot easier for correctional officers.
Policy Development
Developing or reforming policies to prioritize correctional officer wellness is vital. This includes implementing measures to reduce work-related stressors, such as adequate staffing levels and reasonable work hours, as well as creating avenues for officers to voice their concerns and seek support without fear of retaliation. Furthermore, fostering a culture of appreciation and recognition for their contributions can boost morale and job satisfaction, ultimately benefiting both officers and the facilities they serve.
Doing Our Part
The Davidson County Sheriff’s Office where I have worked for over 20 years is doing its part in correctional officer wellness. We offer a range of support services for correctional officers, including access to mental health counseling, peer support groups, training on stress management and resilience, employee assistance programs, and opportunities for professional development and advancement. The sheriff does an amazing job addressing all the needs of our correctional officers and is open to new innovative ways if it can help make our agency healthy and safe.
Conclusion
The issue of correctional officer wellness is a concern that demands our attention and action. By acknowledging the challenges they face and taking proactive steps to support their mental and physical health, we can ensure the welfare of these dedicated professionals and contribute to the safer and more effective operation of correctional facilities. It is time to unlock the truth and shine a light on the hidden struggles of correctional officer. Only then can we begin to enact meaningful change and create a system that values and prioritizes the well-being of those who serve on the front lines of justice. Correctional officer wellness is important to correctional facilities because it directly influences staff performance, safety and the overall functioning of the facility. Supported officers are better equipped to handle the demand and stress that comes with their roles, leading to job satisfaction, reduced turnover, and ultimately safe and more effective correctional environments.
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Dr. Lolita Johnson is an S.O.A.R Counselor at the Davidson County Sheriff’s Office where she assists severely mentally ill offenders with disability and reentry needs. She has been working for almost 20 years at the Davidson County Sheriff’s Office. She has a doctorate in education and working on her second doctorate in criminal justice. For more information, she can be reached at Lolita.johnson@nashvillesheriff.gov
References
Gould, D. D., Watson, S. L., Price, S. R., & Valliant, P. M. (2013). The relationship between burnout and coping in adult and young offender center correctional officers: An exploratory investigation. Psychological Services, 10, 37-47. doi:10.1037/a0029655
Klinoff, V. A. (2017). The Assessment of Burnout and Resilience in Correctional Officers (Order No. 10280987). Walden Dissertations, Walden University, ProQuest Dissertation Publishing.
One Voice United (September, 21, 2020). Correctional Officer Wellness Project Mental Health https://onevoiceunited.org/blog/wellness-mental-health/
Stevens, D. J. (2005). Police officer stress and occupational stressors: Before and 226 after 9/11. In H. Copes and M. L. Dantzker (Eds.), Policing and Stress (pp. 1-24). Upper Saddle River, NJ: Prentice Hall.