Unseen Guardians:
Investigating and Addressing PTSD, Suicide, and Support Interventions for Correctional Officers
Rick Weldon
Corrections is considered an overlooked profession and correctional officers (COs) often refer to themselves as "the forgotten ones." The hypervigilance that officers must demonstrate while on shift can be difficult to leave within the walls of the institution when they return home each day. The physical and mental characteristics associated with working in a correctional facility lend itself to mental health challenges that COs experience. The rate at which COs experience post-traumatic stress disorder (PTSD) is shockingly high. Perhaps the most heartbreaking aspect of corrections is how frequently COs commit suicide. Like PTSD, the rate of suicide and suicidal ideations is concerningly high in corrections. These horrible consequences of the job, while outwardly depressing, harrowing, and disturbing, can be treated.
Our job as COs does not stop at protecting one another from the physical dangers we encounter in the facility-we must also make it a priority to support and protect one another from our inner demons as well.
PTSD Rates
Not only are PTSD levels and rates among COs extremely high compared to the public but also, they are notably higher than those of others working in public safety professions and, in some cases, even veterans returning from war (Regehr et al., 2021; Taylor & Swartz, 2021). A new study suggests that the frequency of PTSD in COs is close to 27%. This is dramatically more than a previous study that indicated CO PTSD was approximately 19%. The table below demonstrates how the rate of PTSD in corrections compares against other professions (Lavender & Todak, 2021):
Ellison et al. (2022) found that roughly 33% of COs surveyed self-reported enough positive test indicators to be diagnosed with PTSD. What is a positive test indicator? It could range from dreams of a previous stressful experience, such as an inmate assaulting an officer, or it could be COs feeling hyperalert in large crowds, such as concerts—or even feeling like they need to have a direct sight of the entrance/exit at a restaurant. COs likely have this response because they are the most situationally aware in corrections during the movement of large crowds of inmates, a time when danger literally surrounds them. Many factors have been identified as contributing to the high rates of PTSD. Awareness of these factors is important when combating the prevalence of PTSD among officers.
Contributing Factor: Exposure to Violence
Researchers widely agree that exposure to violence is the single greatest contributing factor leading to the high rate of PTSD among COs (Ellison et al., 2022; Fusco et al., 2021; Lavender & Todak, 2021; Regehr et al., 2021). Regehr et al. (2021) found that 100% of COs surveyed in a study reported exposure to a recent violent event. This percentage of exposure to violence is unlikely to be found at this level in any other profession, except perhaps members of the military who experience direct combat.
Additional studies suggest the type of violence experienced can determine the severity of PTSD (Ellison et al., 2022). Violence in which a CO is personally involved will result in the most severe PTSD. Witnessing staff assaults was shown to cause the second highest level of PTSD, followed by witnessing inmate-on-inmate violence. For example, COs who were assaulted in the last year had over 40% likelihood of receiving a provisional diagnosis of PTSD. COs who witnessed staff assaults had over 25% likelihood of being diagnosed with PTSD.
Contributing Factor: Constant Threat of Danger
The ever-present threat of danger that COs experience for the entirety of their shift is different from their direct exposure to violence. The threat of danger is always there, always in the back of their mind, causing officers to be hyperaware of their surroundings. Hypervigilance wreaks havoc on the human body. These individuals are constantly on guard and stressed out. Researchers agree that the threat of danger is a major contributor to the high rate of PTSD found among COs (Ellison et al., 2022; Lavender & Todak, 2021; Regehr et al., 2021).
Contributing Factor: Social Factors
Researchers also agree that various social factors contribute to the high rate of PTSD found among COs. For example, Regehr et al. (2021) found that low public opinion of the work that COs do can be a contributing factor to PTSD. This factor is important because it can cause COs to isolate further. A low public perception can also negatively affect a CO’s confidence, both inside and outside the facility. This negative perception is likely due to the stereotypical portrayal of COs: lazy, abusive, and uneducated. While this portrayal is false, the public is rarely presented with a different, more positive view because jails and prisons are far removed from public life.
Ellison et al. (2022), who conducted a study of 1,327 COs working in 20 different facilities, found low perceived levels of support from correctional administration, a perceived unreasonably high workload, a perceived high level of interaction with the incarcerated population, low institutional resources, and facility size to be contributing factors to the high PTSD rates among COs.
Treatment
In a recent study, public safety professionals including COs were found unlikely to seek formal mental health treatment even when they were experiencing severe mental health symptoms (Carleton et al., 2020). We know that PTSD is a risk in corrections settings, and we’ve discussed some contributing factors that enhance the risk of experiencing PTSD. So, what can we do, as individuals and as professionals, to fight back? First and foremost, we must do away with the negative mental health stigma in corrections. Formal mental health treatment and use of social support systems have been shown to be the most effective treatments for PTSD. But it is equally important to show respect and compassion to friends and colleagues who are utilizing these treatment mechanisms. We are a family; we must support our brothers and sisters.
Effective Mechanism: Problem-Focused Strategies
Problem-focused coping strategies, particularly seeking formal mental health treatment, have been found to be the most effective at combating the rate and symptoms of PTSD in COs (Harney & Lerman, 2021). Formal mental health treatment is recommended to treat and prevent myriad mental health disorders and symptoms and often involves helping patients develop healthy coping mechanisms in response to PTSD symptoms.
Formal mental health treatment is used infrequently by COs. Researchers theorize that this is because COs have an incredibly strong fear of being perceived as weak and therefore untrustworthy by their coworkers and supervisors (Frost & Monteiro, 2020). This fear creates a gap between the need for treatment and the willingness to seek treatment for COs, even in the most extreme cases. This is perhaps the largest area that could be improved upon by correctional supervisors and administrators: the normalization and acceptance of mental health treatment for all COs. This would require a massive culture change within the field that is unlikely to occur without a concerted effort by all stakeholders.
Effective Mechanism: Social Support Systems
Social support systems are present in almost every CO’s life. These systems include spouses, significant others, family, friends, colleagues, and even supervisors. The use of social support systems has been shown to be another effective treatment strategy to address PTSD symptoms (Harney & Lerman, 2021). While COs often use social support systems for nonwork-related discussions, to use their systems effectively, they need to purposefully discuss problems and experiences that they are going through. This process may seem simple, but statistically it is difficult for COs. Concerns of misunderstanding, judgment, and fear likely deter COs from discussing the events and experiences that they have inside a correctional facility. Additionally, COs are unlikely to discuss negative emotions with each other for fear of being perceived as weak (Frost & Monteiro, 2020). If the correctional culture embraces, without bias or judgment, the use of social support systems, then we would have a simple yet effective treatment and prevention strategy for PTSD symptoms.
Ineffective Mechanisms: Denial & Alcohol
Two unhealthy mechanisms that are often used by COs to deal with feelings associated with work are denial and the abuse of alcohol. Denial seems to have become part of the culture in corrections. Consider a CO who has struggled with sleeping at night due to constantly thinking about an officer assault that they witnessed. Instead of acknowledging that they may be experiencing symptoms of PTSD, they attribute their difficulty sleeping to another reason.
Alcohol abuse is also common in corrections. In a survey conducted by Ricciardelli et al. (2023), over 47% of COs who were experiencing PTSD symptoms also qualified as having a problematic use of alcohol. Equally alarming, over 50% of COs surveyed who experienced suicidal ideations had qualified as having a problematic use of alcohol.
The most common mechanisms COs engage in to support their mental health is anything but supportive. In fact, it leads to further self-destruction, isolates COs from support systems, and is a perpetual cycle that continues to feed itself.
Suicide
Suicide is a deep, dark secret found within the public safety field, especially in corrections. It is one of the most unfortunate, heartbreaking aspects of the profession and is more common than realized. According to Fusco et al. (2021), COs are statistically more likely than the public to witness or learn of the suicide of a coworker or supervisor. This is significant because the experience of losing a friend or coworker in this manner is a traumatic event, which can contribute to PTSD symptoms. Carleton et al. (2022) found that a large percentage of the COs surveyed self-reported suicidal ideations, plans, and attempts far more frequently than the public. In that study, over 26% of the COs surveyed self-reported having suicidal ideations, over 11% self-reported suicidal plans, and over 5% self-reported suicide attempts. Carleton et al. (2022) determined that the rates identified and reported in their study were much higher than the rates found in the public.
Frost and Monteiro (2020) conducted a fascinating, qualitative study in response to over 20 back-to-back CO suicides and studied the contributing factors that led to the suicide of each officer. They found that the officers who committed suicide were most likely white, male, age 40-49, frontline staff, and committed suicide with a firearm. They found that the institution where two-thirds of the officers worked had an extremely high level of violence, even when compared to other institutions within the study. When asked about staff assaults, an officer said “Yeah, most of us, yeah most of us have all been...it’s [facility name] ...nobody escapes that place without getting assaulted” (Frost & Monteiro, 2020, p. 1289). The statement “escapes that place,” points to the mental health of the staff and their view of their job and workplace: defeated, trapped, and unsafe.
Frost and Monteiro (2020) also studied the mental health risk factors that contributed to each officer’s decision to commit suicide. They found that the officers who committed suicide were statistically likely to have mental health concerns, relationship issues, and substance abuse issues. Their finding related to mental health concerns aligns with Regehr et al. (2021) who hypothesized that PTSD and suicide have strong correlation among COs. The finding regarding substance abuse is concerning because extensive research demonstrates that alcohol over-consumption is commonplace among COs, especially officers who experience the most severe trauma (Fusco et al., 2021; Harney & Lerman, 2021; Ricciardelli et al., 2023). From studies previously mentioned, one can extrapolate that all the mental health risk factors are statistically common among COs. Therefore, the high suicide rate among COs is unsurprising; in fact, it is only surprising that the rate is not higher.
Unfortunately, Frost and Monteiro (2020) found that the COs who committed suicide overwhelmingly refused to seek treatment for varying reasons: the most common reason being the fear of being perceived as weak by coworkers or supervisors.
This finding agrees with Carleton et al. (2020) who found that despite experiencing severe, negative mental health symptoms, COs were unlikely to seek formal mental health treatment. One could analyze these studies and determine that the reason COs likely do not seek formal mental health treatment is because they fear that by needing help they will be perceived as weak and will not be trusted by coworkers and superiors. This is unfortunate because formal mental health treatment has been shown to be by far the most effective treatment.
Recommendations
Correctional administrators must find ways to encourage COs to share feelings with one another, establish and foster support systems, and ultimately connect with mental health professionals regarding their experiences and symptoms. These techniques are vastly different from how things currently operate in corrections and would require a major shift in culture—one that could be initiated and encouraged by leaders and supervisors who set the tone of the facility. Training administered by mental health professionals for correctional leaders, focusing on how to identify potential mental health symptoms, and ways to approach subordinates with the ultimate goal of normalizing and recommending mental health treatment, could be an important first step. Correctional leaders could then implement that training after a violent event or after negative mental health symptoms are identified in an employee. For instance, when an assault occurs, the supervisor could approach everyone involved in a discreet manor and encourage them to discuss how they feel. If the event has negatively affected the COs, the supervisor could offer additional opportunities for isolated discussion, which could potentially lead to gentle encouragement to seek professional help. Finally, during said discussions, the supervisor could (and must) work to validate and normalize the feelings of the COs involved. While this change may initially be uncomfortable for all involved, processes like this would help normalize open communication about mental health among COs and reinforce that COs aren’t as isolated as they feel.
Additionally, correctional administrators should be charged with providing resources to COs who experience negative mental health symptoms. Furthermore, administrators should provide resources to all COs even before they begin to show the first sign of experiencing negative mental health symptoms. Many departments already have employee assistance programs, but unfortunately these programs are typically associated with that department and its human resources. This association could potentially be a barrier for a CO to feel comfortable with utilizing the resource. A better system would be a mental health resource that has no affiliation to the entity that employs the CO. For instance, correctional administrators could seek a partnership with an online service offering no- or low-cost therapy to the CO that is approved through the department’s health insurance system.
This would alleviate multiple problems: the cost barrier to mental health treatment, the time requirement to find and travel to a mental health provider, and the affiliation of the providers with the department.
Unfortunately, COs will always be exposed to violence at some level. But there are some things that correctional administrators can do to mitigate the impact of that exposure. For instance, administrators could implement a policy that states that after undergoing a violent experience COs are given a paid day off. Typically, a CO will have a violent experience, and the very next shift must go right back to work in the same work assignment that they were working at before the encounter. Humans aren’t designed to jump right back into routine as if something traumatic didn’t happen less than 24 hours prior. Some workplaces have instituted mental health days with positive results. Leave designated for mental health care for COs who experience violence is a helpful resolution. Administrators could then encourage staff members to engage in an activity that they find improves their mental health. This could be an opportunity to encourage COs to participate in treatment strategies that have proven to be effective in treating PTSD symptoms. If instituted properly, the COs will feel that their supervisors and department are supportive and caring. These exhibited positive attitudes not only contribute to positive mental health but also go a long way in bolstering staff’s overall morale.
Correctional practitioners in the field could have a pronounced, positive effect on the rates and symptoms of PTSD among COs. Gordon Graham of Lexipol (2024) makes an excellent point when he says that half the room of public safety officials raise their hand when asked if they know a coworker who has committed suicide. I would argue that there would be even more hands raised if he asked COs only. Anecdotally, I have had the same experience. Within my department there have been 10 officers who committed suicide who I knew personally or at least knew of in my region. That’s too many pictures hanging at the time clock, too many uncomfortable conversations with friends after a funeral. We must do better to help each other. As officers we recognize when a friend or coworker’s behavior has changed. That is the time we should step in and talk to them about it. Supervisors have an even greater responsibility; we are here first to look out for our employees. To do nothing is a significant leadership failure. Again, step up, take the initiative, and have that awkward (but much needed) conversation; you could be saving a life. We look out for each other inside the institution; it’s time we do better outside as well. We must honor ourselves and our coworkers by showing compassion and bravery for one another; after all we are all members of the thin grey line.
Lieutenant Rick Weldon, a seasoned corrections professional with over a decade of service, is dedicated not only to the field but also to leadership within corrections. His rich experience encompasses a multifaceted understanding of corrections, from frontline operations to strategic management. As a student of criminal justice, Rick has honed his skills not just in understanding the system but in guiding and inspiring those around him. Rick serves as a partner of the Mid-Atlantic Center for Emergency Management & Public Safety (MACEM&PS) at Frederick Community College, which can be reached at macem@frederick.edu. Rick may be reached at Richard.weldon@maryland.gov.
References
Carleton, R. N., Afifi, T. O., Turner, S., Taillieu, T., Vaughan, A. D., Anderson, G. S., Ricciardelli, R., MacPhee, R. S., Cramm, H. A., Czarnuch, S., Hozempa, K., & Camp, R. D. (2020). Mental health training, attitudes toward support, and screening positive for mental disorders. Cognitive Behaviour Therapy, 49(1), 55-73. https://www.tandfonline.com/doi/full/10.1080/16506073.2019.1575900
Carleton, R. N., Ricciardelli, R., Taillieu, T., Stelnicki, A. M., Groll, D., & Afifi, T. O. (2022). Provincial correctional workers: Suicidal ideation, plans, and attempts. Canadian Psychology / Psychologie canadienne, 63(3), 366-375. https://psycnet.apa.org/doiLanding?doi=10.1037%2Fcap0000292
Ellison, J. M., Cain, C. M., & Jaegers, L. A. (2022). Just another day’s work: The nexus between workplace experiences and Post-Traumatic Stress Disorder (PTSD) in jail settings. Journal of Criminal Justice, 81. https://doi.org/10.1016/j.jcrimjus.2022.101903
Frost, N. A., & Monteiro, C. E. (2020). The interaction of personal and occupational factors in the suicide deaths of correction officers. Justice Quarterly, 37(7), 1277-1302. https://doi.org/10.1080/07418825.2020.1839538
Fusco N., Ricciardelli, R., Jamshidi, L., Carleton, R. N., Barnim, N., Hilton, Z., & Groll, D. (2021). When our work hits home: Trauma and mental disorders in correctional officers and other correctional workers. Frontiers in Psychiatry, 11. https://www.frontiersin.org/journals/psychiatry/articles/10.3389/fpsyt.2020.493391/full
Graham, G. (2024, January 9). Reducing suicides in public safety. Lexipol. https://www.lexipol.com/resources/todays-tips/reducing-suicides-in-public-safety-lexipol/
Harney, J., & Lerman, A. E. (2021). Clarifying the role of officer coping on turnover in corrections. Criminal Justice Studies, 34(4), 397-422. https://doi.org/10.1080/1478601X.2021.1999117
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Ricciardelli, R., Taillieu, T., Coulling, R., Johnston, M. S., Carleton, R. N., & Afifi, T. (2023). Provincial correctional workers: Examining the relationships between alcohol use, mental health disorders, and suicide behaviour. Canadian Psychology / Psychologie canadienne. https://awspntest.apa.org/fulltext/2024-22200-001.pdf?sr=1
Taylor, K. H., & Swartz, K. (2021). Stress doesn’t kill us, it’s our reaction: Exploring the relationship between coping mechanisms and correctional officer PTSD. Criminal Justice Studies, 34(4), 380-396. https://doi.org/10.1080/1478601X.2021.1999116