Highlights From Aja's
From May 18 to 22, more than 900 corrections professionals representing jails from across the United States converged at the Broward County Convention Center in Fort Lauderdale, Florida for AJA’s 43rd Conference & Jail Expo. Attendees had access to Partnership sessions on Saturday, workshops, the Jail Expo, and various other events designed to help them and the jails they staff. Among the attendees were front-line officers, jail administrators, sheriffs, and numerous other professionals who work in the field of corrections.
The 2024 Conference opened with Partnership Saturday; a venture that began at last year’s Conference that brought together several of AJA’s federal agency partners for a day of education in their area of expertise. Later that evening, attendees met at the Welcome Reception to network and catch up with old friends.
The 2024 Conference featured several special events, including a Plenary Session with Keynote Speaker Lisa Gilbert, iConnect Live Sessions, AJA’s Awards Banquet, and a closing session with a preview of the 2025 Conference.
More than 50 workshops were led by the industry’s top professionals. Attendees learned about shifting jail culture, crisis stabilization, PREA standards, medication-assisted treatment, maintaining the health and safety of staff, and more. There were no shortages of choices throughout the conference.
To learn more about AJA’s Conference, Jail Expo, and all the events, keep turning the pages. Perhaps you will see your picture or recognize someone you know!
The Big Splash Pool Party and Welcome Reception
On Saturday, May 18 at 5:00 PM, the Big Splash Pool Party Welcome Reception featured hors d’oeuvres, drinks, and networking! Sponsored by Compliant, STVS, and Mitek, the Welcome Reception had a fantastic turnout, with hundreds of people coming and going, enjoying a delicious spread of veggies, crackers, cheese, hummus, and more! Attendees enjoyed lounging around the pool, networking with new friends, and catching up with old ones.
Plenary Keynote Speaker
Lisa Gilbert
Having Resilience and Fortitude in Tough Times
On Monday Morning, in the Grand Ballroom EFGH, the Broward Sheriff’s Office (BSO) Honor Guard presented colors. AJA President Shawn Laughlin, MCJ, CJM invited attendants to stand while Colonel Tim Irvin recited the Pledge of Allegiance. Then, the BSO Band performed the national anthem. Chaplain Linda Ahrens then provided the invocation.
President Laughlin recognized Colonel Irvin and his staff from the Broward County Sheriff’s Office and presented them with an Award of Appreciation for everything they have done to make the Conference a success. Laughlin presented President-Elect Leslie Hood with a Recognition of Service Award for his dedicated service as Conference Planning Chair for AJA’s 43rd Conference & Jail Expo.
Next, President Laughlin turned the mic over to Coach Lisa Gilbert, CEO as she delivered an engaging and timely presentation on fortitude and resilience in tough times. She began the presentation by asking the attendees to stand if they matched different questions, such as if they are the go-to person to get things done the right way, if they have high expectations of themselves or those around them, and many more. She continued explaining why resilience and fortitude are crucial, as they allow you to reflect on the past, mistakes you’ve made, and what you can do better. Those without fortitude and resilience do not spend time self-reflecting and do not have any type of self-awareness.
With fortitude and resilience, you have “the strength in order to not lose yourself…fortitude gives you the ability to not say something right now…the ability to walk away.”
She also spoke about temperance, which is the ability to calm yourself down. Temperance is a part of fortitude that allows you to slow down and stop yourself from saying or doing something you may regret. Fortitude separates great leaders from mediocre ones.
Coach Lisa finished off her engaging and enriching presentation by performing a live cover of Mariah Carey’s hit 1993 song, Hero, a song that is considered one of Carey’s most inspirational ballads. The song declares that even when people feel discouraged or down, they are heroes if they look within themselves and see their own inner strength. In time, they will find the way.
Coach Lisa Gilbert, CEO is a Workshop Facilitator, Consultant to Public Safety, International Conference Speaker, Master Professional Development Coach, and author. She is a renowned speaker and engaging “no-nonsense” Strategic Leadership game-changer with over 20 years of experience strategically coaching and developing thousands of individuals leaders, and executives in performance and career growth. Lisa trains and develops personnel from the Command/Executive level to the employee level, both Sworn and Non-Sworn staff within law enforcement, corrections, and fire departments.
Congratulations to the Graduates of the Jail Executive Institute (JEI)
Following Coach Lisa’s keynote speech, President Laughlin congratulated the Third Class of the Jail Executive Institute held in conjunction with the University of Nebraska at Omaha and presented them with certificates of completion.
The Jail Executive Institute (JEI) is a cooperative venture between the American Jail Association (AJA) and the University of Nebraska at Omaha’s (UNO) School of Criminology and Criminal Justice. JEI is designed to enhance the knowledge and skills of jail executives as they navigate their responsibilities and the challenges in their facility, including politics and power, managing media relations, use of force, and officer wellness and resilience. Held in three segments, the classroom component took place from September 17-22, 2023, in Omaha, Nebraska at UNO.
The second component consisted of one 90-minute virtual class per month from October 2023 to April 2024. For the third component, JEI graduates delivered an oral presentation before a panel of jail experts on Sunday.
AJA President's Initiative
Shawn Laughlin, MCJ, CJM
The Importance of Correctional Officers to Public Safety
The President’s Initiative took place on Tuesday morning, led by President Shawn Laughlin, MCJ, CJM, David Scharf, the Executive Director for the BSO Community Programs Division, AJA Past President Elias Diggins, and Chief Judge Jack Tuter. The panel discussed how important correctional officers are to public safety. As Scharf said, law enforcement is not like what we see on TV crime dramas, “at the end of the show, while they’re rolling the credits, you see the bad guy put in the back of the car and that’s the end of the show…but those of us in this room, we understand that’s only the beginning of the process.” However, the importance of what correctional professionals do has such an impact on the whole criminal justice system.
The panelists discussed how correctional officers impact the criminal justice system in various ways, including the judicial side of the system. Chief Judge Tuter discussed his own experience with local corrections from his position in the court system. He spoke about the staggering population of those with mental health issues, the struggles that correctional professionals face daily, and the stress on the jail system.
Sheriff Diggins then spoke about how when he became a sheriff, it was a different world and his accomplishments in his career. One of these accomplishments was a Competency Restoration Program that would help get incarcerated individuals processed and through the criminal justice system. They now, “not only have the beds that [they] began with, but [they’ve] expanded that program and continuing to look at adding more beds.”
Laughlin also discussed National Correctional Officers Week, which began 40 years ago when President Ronald Reagan proclaimed the first week of May to celebrate correctional officers as the unsung heroes of law enforcement and criminal
justice: “Hundreds of years went through and not a single president…actually had the gumption to stand up and make a proclamation recognizing and acknowledging the critical role that local corrections play in the entire criminal justice system.”
After the panelists finished, President Laughlin discussed actionable, tangible goals to work towards, including eliminating the use of terms such as jailer and guard, focusing efforts on reclassifying correctional officers and detention deputies as first responders, ensuring corrections professionals are treated equitably through the PSOB program, targeted support for JJSC to include integration, developing a targeted definition of regional training programs, developing a robust SME list for core training topics, expanding grand opportunities to create strong local, state, and national partnerships, and creating a targeted membership drive based on meta data for underserved a
Honoring the Best of the Best
A Career of Distinguished Service
Francis R. "Dick" Ford Distinguished Service Award
Robert W. "Bob" Patterson, III (Posthumous Award)
n 1975 Bob served in the United States Army as an MP assigned to the 502nd Military Police Company, 2nd Armored Division, Fort Hood, TX. In 1978 Bob went to work with the Bell County Sheriff’s office as a Jailer then a Patrol Deputy, later becoming a Criminal Investigator with the CID unit. In 1987 Bob was reassigned to the Bell County Jail as a Lieutenant until he became a Supervising Inspector with the Texas Commission on Jail Standards in 1991. Bob was responsible for inspecting, auditing and providing technical assistance to 88 county jails in the north and eastern region of the state. In May of 1995 he returned to the Bell County Sheriff’s Office and was hired as the Jail Administrator until he retired in 2012.
“Bob’s love for the field of corrections was the driving force to continue to serve as a jail consultant, speaker and instructor after retirement. He would be the first to say it is not a one man or woman show and was honored to serve alongside so many men and women who shared the same passion and vision for the field of corrections across the country.”
During Bob’s career with the Sheriff’s Office, he became a member of numerous associations to include the Central Texas Peace Officers Association, Past President (1990 & 2000), The Texas Jail Association, Past President (2000), and the American Jail Association, Past President (2005). He was one of the founding members serving as Chair and Co-Chair of the National Jail Leadership Command Academy at Sam Houston State University. Bob obtained an associate degree in law enforcement and held a Jailer, Master Peace Officer, and Instructor’s License as well as being a Certified Jail Manager.
Bob was also a man of deep faith in God and a loving husband, father, and grandfather.
Volunteer of the Year
Aura Lynn Rouse, President/CEO
Angels of Mercy (Seminole County Sheriff's Office)
Sanford, Florida
Sponsor:
Civilian Employee of the Year
Jennifer May, RN, Registered Nurse/ Correctional Nurse
Williams County Correctional Center
Williston, North Dakota
Sponsor:
Correctional Officer of the Year
Robb Weaver, Deputy Sheriff First Class/Safety Officer
Lee County Sheriff's Office
Fort Myers, Florida
Sponsor:
Correctional Training Officer of the Year
Karl Chin, Correction Officer
New York City Department of Corrections
New York City, New York
Sponsor:
Correctional Supervisor of the Year
Darnell Hill, Corporal
Harford County Sheriff's Office
Bel Air, Maryland
Sponsor:
Ray Coleman Correctional Administrator of the Year
Michael B. Myers, Director
Douglas County Department of Corrections
Omaha, Nebraska
Sponsor:
Innovation Award - Large Jail
Sedgwick County Sheriff's Office
The Detention Behavior Management Team
Wichita, Kansas
Sponsor:
Valor Award
Timothy Mone, Corporal
Anne Arundel County Department of Detention Facilities
Annapolis, Maryland
Sponsor:
AJA's Opening Luncheon & Business Meeting
On Sunday, May 19, around 500 people attended AJA’s Opening Luncheon & Business Meeting during the 43rd Conference & Jail Expo in Fort Lauderdale. Held in the Greater Fort Lauderdale/Broward County Convention Center, attendees listened to President Louis Quiñones, Jr., CJM, CCE, discuss AJA’s accomplishments in the past year, watched the installation of the new Board members, and heard remarks from new AJA President Shawn Laughlin, MCJ, CJM.
AJA Executive Director Chris Daniels, MPA, CAE, began the meeting by introducing the Executive Committee and welcoming the professionals who work hard every day to improve and elevate the corrections industry. Chaplain Linda Ahrens, MBA, then offered the invocation before lunch was served. After the meal, Mr. Daniels introduced President Louis Quiñones, CJM, CEE. Before officially beginning the meeting, he requested a moment of silence to remember those who are no longer with us: “They have been our friends and co-workers and have contributed so much to the profession and their communities. We will never forget them.” President Quiñones then called the meeting to order. The first report was from AJA’s Treasurer, Eddie Lance. He reported that AJA’s total revenues for 2023 were $1,879,756 compared to $2,141,069 in 2022. For the full financial report ending December 31, 2023, refer to page 68.
President Quiñones recognized the accomplishments AJA has made in the last year, stating that collaboration encapsulates all AJA has done: “AJA has worked tirelessly to be a voice for our profession,” by representing corrections professionals on Capitol Hill and offering training, leadership development, and professional certifications through AJA’s expertise and access to subject matter experts. President Quiñones noted that AJA currently offers three certifications—Certified Jail Manager (CJM), Certified Jail Supervisor (CJS), and Certified Jail Officer (CJO), with plans to launch the Certified Jail Trainer (CJT) and Certified Jail Manager-Executive Level (CJM-EX) later this year. He then recognized the Chair of the Jail Manager Certification Commission, Amber Redmond, CJM, the Commission’s Vice-Chair, John Johnson, Ph.D., CJM and Commissioners Reese Walker, CJM, Danielle Frane, CJM, CCE, CCHP, and Dorothy Harris, MBA, CJM.
Deputy Director Redmond was happy to report that the current certification numbers are 235 CJMs, 48 CJSs, 594 CJOs, and 62 CJO Agency Liaisons. She then announced that Captain Leon Valqueir from the Douglas County Department of Corrections and Chief Dan Fellin from the Pitkin County Sheriff’s Office has been appointed as new commissioners. They will serve a four-year and five-year term, respectively. John Johnson will serve as the new commission chair.
President Quiñones then turned attention to our host agency’s sheriff, Dr. Gregory Tony, who remarked on his facility’s recent accomplishments. He spoke about the importance of leadership in corrections: “Do not underestimate the importance of leadership…I’m not talking about rank. I’m not talking about insignia. Regardless of what rank you carry or not, everybody in this room is a leader, but you have to make the conscious decision to follow that path.”
In his final address, President Quiñones emphasized the importance of improving the mental health and wellbeing of corrections officers and that AJA has moved the needle on this important issue, making a positive impact for many. However, there is still a lot of work that needs to be done. He stated, “that’s why I wanted to end my presidency with the same message I began it with. Take care of your people. More importantly, take care of yourself and reach out to someone if you need help. We are family and you are not alone.”
After Sheriff Tony’s speech, President Quiñones completed his final duty in office by introducing the 2024–2025 Officers and Board of Directors. After being sworn in, President Shawn Laughlin, MCJ, CJM installed the new Board. Turn to page 32 to meet the 2024–2025 Officers and Board of Directors.
In his inaugural address, President Laughlin thanked the Past Presidents of the American Jail Association for their service to AJA and their work to advance the nation’s jails. He also spoke about National Correctional Officers Week and recognizing the work that corrections professions do: “Be proud of what you do and be proud for the commitment you demonstrate to doing it…” President Laughlin finished out his address by inviting attendees to the President’s Initiative on Tuesday morning to discuss the importance of correctional officers to public safety.
Certifications in 2024
The certification department has seen a lot of activity in 2024 and is off to a great start. As reported during the Opening Luncheon & Business Meeting, the current certification numbers include:
• 594 CJOs
• 48 CJSs
• 235 CJMS
• 62 CJO Agency Liaisons
AJA is pleased to announce the new JMCC Commissioners, Captain Leon Valquier and Chief Dan Fellin, who will serve four-year and five-year terms, respectively.
Thank You!
This conference marked the last official duties of Amber Redmond, CJM, and Dorothy Harris, CJM, as members of the Commission. Amber and Dorothy have dedicated countless hours of service to ensure the success of our certification programs.
2024–2025 Jail Manager Certification Commission
Commission Chair
John Johnson, PhD, CJM
Chief Executive Officer Community Services
Miami Dad Corrections & Rehabilitation Department
Commission Vice-Chair
Reese Walker, CJM
Administrator of Program Services
Shelby County Division of Corrections
Commissioners
Danielle Frane, CJM, CCE, CCHP
Superintendent
Norfolk County Sheriff’s Office
Leon Valquier, MPA, CJM
Captain of Staff Development
Douglas County Department of Corrections
Dan Fellin, MS, CJM
Detention Division Chief
Pitkin County Sheriff’s Office
2024 Workshops
Legal issues, use of force, mental health, staff shortages. These are just a few of the challenges facing our nation’s jails. Through more than 50 workshops, held over five days, attendees at the 43rd Conference & Jail Expo learned from their industry’s top experts on how to address current and potential issues in their jails and ways to overcome the obstacles they face every day. Attendees of the Conference could choose workshops from nine different categories, including Emerging Issues, Medical and Mental Health, Staff Wellness, Strategic Inmate Management, and Tribal Jails.
Workshops began on Saturday morning with Partnership Saturday. This event brought together experts and practitioners in the corrections field to delve deep into the pressing challenges facing this industry and discuss possible solutions. AJA partnered with the National Commission on Correctional Health Care (NCCHC), Just Detention International and the National PREA Resource Center, Tribal Jail Administrators, and the Institute for Governmental Research/Bureau of Justice Assistance.
Partnership Saturday began at 8:00 AM on Saturday, May 18. NCCHC presented a deep dive on setting standards for medical and mental healthcare in jails, led by Fred Meyer, MA, CJM, CCHP, Richard Forbus, Jr., CCHP, and Wendy Habert, MBA, PHR, CCHP. The presentation discussed the accreditation processes for jail facilities and how efficient and effective delivery of healthcare services improves outcomes and reduces adverse events in jails.
Later, Gerard Horgan, JD led an informative discussion on religious challenges in today’s jails. Gerard impressed on attendees the importance of the Turner Test when deciding whether to allow or deny religious accommodations for incarcerated individuals. The Turner Test has four parts, which are identifying if there is a legitimate and neutral connection between the rule and governmental interest, an alternative means of allowing the individual to exercise their rights, the impact on officers and the incarcerated population, and whether there will be an exaggerated response.
Attendees were also able to take the Certified Correctional Health Professional (CCHP) test during Partnership Saturday.
Workshops started on Sunday morning. Matt Shults, JA discussed sticking to the facts with legally defensible documentation. He explained how important it was to produce a high-quality report to reduce wasting time, energy, and money while also mitigating liability in lawsuits. The iConnect Live Sessions also began on Sunday, with the first session being held in the afternoon. The interactive session was led by Police Legal Sciences and covered transgender issues in jails.
On Monday afternoon, Brenda Dietzman led an engaging and lively discussion on leading yourself to better lead others. She shared effective strategies to produce meaningful change by understanding boundaries, exploring curiosity, digging into our emotions, creating triggers that allow us to be more mindful, and living with intention. Later, Benjamin T. Rice, JD, Samantha Wolff, JD, and E. Carolina Montoya, Psy.D. combined their collective decades of experiences with class actions related to mental health care, medical care, dental care, and the American Disabilities Act. They discussed how they assist public agencies in navigating compliance. They led attendees through audit tools
The following day featured a large variety of topics for attendees to choose from. Rod Miller and Jim Hart spoke about emerging strategies for staffing issues in jails, a topic that garnered a lot of interest with attendees who are facing similar challenges in their facilities. The workshop went beyond initial recruiting challenges and explored several strategies to improve retention, making the best use of staff, tuning up operations to increase staff efficiency, and more. Hart discussed the importance of changing with the world and preparing for the future, “what are you doing to move people around, take them a little bit out of their comfort zone to help elevate their expertise and knowledge?”
The final day of the Conference featured workshops on wellness solutions, use of force, leadership, and gender diversity. In one of the first sessions, Megan Davidson, Ph.D., Mark Stovell, and Kate Reed, LPC delivered a presentation on behavioral health screening assessments in jails. The session covered the ‘Stepping Up’ framework that jails can use to improve jail management, coordinate individualized case planning, and develop cross-system responses to improve the outcome of those with behavior health needs as they reenter society. Later, Honey Sternberg, MS, LPC, TF-CBT, CCHP discussed navigating relationships for high-stress professionals that armed attendees with tools and talking points to strengthen their personal relationships and find that perfect work-life balance.
2024 AJA Expo
Smart technology, artificial intelligence, staffing solutions, pharmacy services, the list goes on. More than 180 exhibiting partners participated in AJA’s Jail Expo over three days in the Broward County Convention Center. The Jail Expo opened its doors for the reception on Sunday night after the ribbon was cut by President AJA Expo 2024 Shawn Laughlin, Executive Director Chris Daniels, and Colonel Tim Irvin. The Jail Expo was open again Monday from 10 AM to 2 PM and Tuesday from 9:30 AM to 12:30 PM.
Conference attendees and exhibitors were issued lunch vouchers for meals in the Jail Expo during those days. Several exhibiting companies participated in the prize drawing on Tuesday near the final moments of the Jail Expo. Prizes included Apple Air Tags and gift cards. President Laughlin drew completed passports, where three winners won a free registration to the 2025 Conference, a free registration to the 2024 Fall Summit, or a free certification of their choice.
AJA 2024 - 2025 Officers and Board of Directors
President Shawn C. Laughlin, MCJ, CJM
Commander Broomfield Police Detention & Training Center
Treasurer Eddie K. Lance
Jail Administrator (Retired) Transylvania County Sheriff's Office Internal Sales Specialist. Southern Software, Inc.
2 - Year Term Denise Diamond, CJM
Captain, Multnomah County Sheriff's Office
President-Elect Leslie Hood, CJM
Lieutenant Shelby County Sheriff's Office
Immediate Past President Louis Quinones Jr., CJM, CCE
Chief of Corrections Orange County Corrections Department
2 - Year Term Jonathan Ede, MSCJ, CJ
Captain, Travis County Sheriff's Office
3 - Year Term Fred Meyer, MA, CJM, CCHP
Deputy Chief (Retired), Managing Director, NCCHC Resources, National Commission on Correctional Healthcare
1st Vice President Anthony Yeber, MPA, MSCJ, CJM
Captain/Bureau Supervisor, Court Series Bureau, Miami-Dade Corrections & Rehabilitation Department
1 - Year Term
Laura Bedard, PhD, CJM
Chief of Corrections Seminole County Sheriff's Office
2 - Year Term Mark Foxhall, PHD, CJM
Community Services Associate
Master of Science Program Coordinator, Director, London Study Abroad, University of Nebraska Omaha School of Criminology & Criminal Justice
3 - Year Term Jared Schechter, MS, CJM, CCM
Colonel/Jail Administrator Sedgwick County Sheriff's Office
Chaplain Linda Ahrens, MBA, BGEA
Founding Volunteer Chaplain for Staff Cook County Sheriff's Office
2nd Vice President Shaun Klucznik, MA, CJM
Major/Jail Administrator Judicial Services Bureau Commander, Hernando County Sheriff's Office
1 - Year Term Sonja J. Gillespie
Chief, Employee Relations Denver Sheriff Administration
2 - Year Term Diana Knapp, MS, CJM, CCE
Director, Jackson County Department of Corrections
Parlamentarian Mane Martirosyan, MSSW, CSW
Executive Administrator Louisville Metro Department of Corrections
Medical Advisor Marc Stern, MD, MPH
Affiliate Assistant Professor, University of Washington, School of Public Health, Hans Rosling Center for Population Health
3rd Vice President Elsie Judon, MS, CJM
Major, Assistant Director of South Operations Broward Sheriff's Office
1 - Year Term Lisa Peck, CJM
Lieutenant, Detention Division Mesa County Sheriff's Office
3 - Year Term Jeff Beguel, CJM
Captain, Assistant Jail Administrator Stark County Sheriff's Office
Sergeant-at-Arms Stefanie Bush, CJM
Assistant Jail Administrator Scott County Sheriff's Office - Jail Division
Executive Director Chris D. Daniels, MPA, CAE
Executive Director American Jail Association
Secretary Sam Davis, MA, CJM
Major Jail Administrator (Retired) Ingham County Sheriff's Office Adjunct Staff, School of Criminal Justice, Michigan State
1 - Year Term Henry Reyes, MAM, MPA, CJM, CCE, NCCE
Chief Deputy, Assistant Jail Administrator Tarrant County Sheriff's Office
3 - Year Term Dorothy Harris, MBA, CJM
Major, Director Charleston County Juvenile Detention Center
Conference Closing Session
The closing session took place on Wednesday from 11:30 AM to 12:30 PM. The closing session featured a preview of the 44th Conference & Jail Expo in Fort Worth, Texas, from May 17–21, 2025, drinks, and entertainment! Attendants of the closing session had the opportunity to get a t-shirt featuring the 2025 Conference as President Shawn Laughlin, MCJ, CJM and HQ staff launched the shirts into the crowd.
Brenda Dietzman gave an engaging presentation on creating a positive and fun work environment. She discussed Bhutan’s
Gross National Happiness Index, a method of measuring the country’s progress in a better way than America does, which is by Gross National Product. Gross happiness instead measures the wellbeing of people.
The closing session finished out with a live performance from the county music duo FDF Music. With that, the 43rd Conference & Jail Expo in Fort Lauderdale, Florida came to an end.