Technology in Jails

Armando Ruiz

Who would have thought that providing technology, let alone tablets, to those incarcerated, was a good idea? Correctional facilities should be a place for punishment, right? Surprisingly, many states across the United States give just that to help rehabilitate the inmate population. Secure and approved tablets, that is. Research suggests that providing incarcerated individuals with tablets containing educational resources and communication channels is necessary because it allows them to stay engaged with their support network, reduces recidivism, and improves their outcome post-release.

Communication for Rehabilitation

Communication is essential, especially communication between loved ones. A pivotal part of rehabilitation for incarcerated individuals is providing them tablets with communication resources because it allows them to stay engaged with their support network. Inmates can contact their loved ones via secure and monitored phone, video, and e-messages. Just like video chat and messaging tools on the outside, inmates now have instant face-to-face or e-message conversations with their friends and family, strengthening that bond to help with their post-release life. All this can still be done while maintaining the safety of the correctional facilities and staff. After a pilot program at the California Department of Corrections and Rehabilitation, Babby and Dumalig believe that the tablets can help increase communication between the incarcerated and their loved ones, which can help foster relationships that prevent them from returning. (Babby & Dumalig, 2021) The tablet can be a tremendous operational tool to help facilities become efficient and secure. From an operational standpoint, having a phone app on the tablets now allows access to more incarcerated individuals to connect with their loved ones. Whereas, with wall phones, you could have limited availability and possible fights due to phone availability. Additionally, from a secure standpoint, the tablet has helped places like Pima County reduce suicide rates, inmate-to-inmate assaults, and staff assaults. (Peters, 2018) While in Minnesota, they have seen a drop in violations thanks to the regular communication the tablet allows inmates to have with their loved ones. Tablets take a burden off staff and enable inmates to gain a sense of self-control, which will benefit them once released. In short, communication resources on tablets can help inmates stay connected with their loved ones and support networks while also aiding in their overall rehabilitation process.

Reducing Recidivism with Education

Providing incarcerated individuals tablets with access to educational resources is necessary because it reduces recidivism. Many states work collaboratively to provide reentry tools to those incarcerated, even pre-release individuals. (Toler & Boone, 2022) Many states agree that reducing recidivism benefits society by decreasing crime rates, reducing criminal justice rates, keeping families together, and keeping communities safe. The government has also done its part by sponsoring workforce development incentives for companies hiring formerly convicted individuals. The Oklahoma Department of Corrections has recently implemented tablets at their facilities to reduce recidivism. These tablets offer free educational resources, reentry resources, and other secure tools. Scott Crow, the Director of the Oklahoma Department of Corrections, is confident that these tools will help maintain a safe, secure environment and ultimately help those individuals soon to be released. (Tablets to be provided to incarcerated inmates in new partnership between Oklahoma Department of Corrections and Securus Technologies, 2021)

Additionally, incarcerated individuals have access to resources such as secondary and higher education, GED, and vocational training, which will help them acquire skills that will aid them

with finding and holding employment opportunities and improve their outcome post-release. (McKean & Ransford, 2004) Formerly convicted individuals often face hurdles post-release trying to secure employment and, unfortunately, revert to their life of crime. Programs such as America Works allow incarcerated individuals to learn job-related skills and stress the importance of interpersonal skills. This has been shown to reduce the recidivism of those non-violent offenders. Programs like this not only aim to reduce recidivism but ultimately save society money as well. (Yelowitz & Bollinger, 2019) Tablets in the market today provide access to secure job board apps that allow individuals to create plans while incarcerated to help them with post-release transitions. (Corrections1, 2019) Fortunately, major companies are beginning to help the cause. In partnership with APDS, Amazon has a program to teach and help certify incarcerated individuals. This program is offered via tablets to the incarcerated population. The program allows incarcerated individuals to successfully learn the soft skills needed to pass the AWS Certified Cloud Practitioner exam. The program aims to teach the individuals skills required to land a job post-release. (Staff, 2022) Certifications like the AWS Cloud Practitioner can help any job-seeking individual stand out among the pool of candidates. Imagine the opportunities it can open to a formerly incarcerated individual looking to improve their life.

Conclusion

Overall, while providing technology or tablets to those incarcerated might not seem like a great idea, it has some significant impacts on their rehabilitation. Tablets are secure and provide many resources to the incarcerated population. Among those resources, inmates can benefit from communication with their loved ones via phone, video, and e-message, which will help them while serving their time. Additionally, educational resources can help those incarcerated learn new skills that will help them land and keep a job once released. This will, in turn, help reduce recidivism tremendously and continue to keep correctional facilities and staff safe. The goal is to help improve the outcome of the released individual with the help of all the educational tools and help them remain out of jail.

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Armando Ruiz is a Technical Trainer at ViaPath Technologies With over seven years of experience working for a leader in inmate technology, currently studying IT management at Western Governors University. Armando has gained an in-depth understanding of the challenges and opportunities presented by technology in jails. Armando’s expertise lies in the successful implementation and training of inmate technology solutions, considering security, communication, and rehabilitation factors. Through his work, he aims to shed light on the transformative potential of technology in the correctional system and contribute to the ongoing conversation on creating safer and more rehabilitative environments for incarcerated individuals.

References

Babby, W., & Dumalig, S. (2021, March 21). Tablet project enhances communications for incarcerated population. Retrieved January 8, 2023, from https://www.cdcr.ca.gov/insidecdcr/2021/03/01/tablet-project-enhances-communications-for-incarcerated-population/.

Digital Job search tool for incarcerated individuals helps decrease recidivism rate. Corrections1. (2019, September 20). Retrieved December 28, 2022, from https://www.corrections1.com/products/facility-products/inmate-visitation/press-releases/digital-job-search-tool-for-incarcerated-individuals-helps-decrease-recidivism-rate-LXPHknG12rXTz0HP/

McKean, L., & Ransford, C. (2004, August). Current Strategies for Reducing Recidivism. Antoniocasella. Retrieved January 8, 2023, from http://www.antoniocasella.eu/nume/McKean_2004.pdf

Peters, B. (2018, April 10). Tablets: Reducing recidivism & increasing efficiency in corrections. Correctional News. Retrieved December 28, 2022, from https://correctionalnews.com/2018/04/20/tablets-reducing-recidivism-increasing-efficiency-corrections/

Staff, A. (2022, December 14). This AWS cloud certification program opens new paths for inmates. U.S. About Amazon. Retrieved December 28, 2022, from https://www.aboutamazon.com/news/aws/this-aws-cloud-certification-program-opens-new-paths-for-inmates

Tablets to be provided to incarcerated inmates in new partnership between Oklahoma Department of Corrections and Securus Technologies. (2021, June 10). Oklahoma Department of Corrections. Retrieved December 28, 2022, from https://oklahoma.gov/doc/newsroom/2021/tablets-to-be-provided-to-incarcerated-inmates-in-new-partnershi.html.

Toler, D., & Boone, R. (2022, August 23). Reducing recidivism through corrections and Workforce Partnerships. Corrections1. Retrieved December 28, 2022, from https://www.corrections1.com/re-entry-and-recidivism/articles/reducing-recidivism-through-corrections-and-workforce-partnerships-51Vy80VAa03lrcAK/

Yelowitz, A., & Bollinger, C. (2019, February 14). Prison-To-Work: The Benefits of Intensive Job-Search Assistance for Former Inmates. Manhattan Institute. Retrieved December 28, 2022, from https://www.manhattan-institute.org/html/prison-work-5876.html